Pre-Drywall Walk Through: A few days prior to drywall, your Schmidt Builders Sales Person will schedule a time for you to walk your home with your community construction supervisor. At this time, you and your construction supervisor will ensure all electrical items are in place and in the correct locations.
Home Owner Orientation: Two days prior to closing, you, your sales person, and your construction supervisor will walk your new home. At this time, we will demonstrate the features of your home and explain the operations. As well, this is your opportunity to address any concerns you may have regarding your new Schmidt home.
At the time of your closing, in addition to the keys to your new home, you will be given a customer care package that will provide you with your warranty documentation and directions necessary for submitting warranty requests for your Schmidt home and after hours emergencies.
Welcome Home: Two weeks after closing, our warranty manager will stop by your home to introduce himself.
90-Day Warranty List: Ninety days after closing, we request that you mail your warranty request items into our office. You will find your 90-day warranty list form in the warranty package you received at your closing. Our mailing address is: 9679 Cincinnati-Columbus Road, Cincinnati, OH 45241.
Routine Warranty Requests: For routine warranty requests between your 90-day and your 11-month walk throughs, please contact our corporate office at (513) 779-9300.
11-Month Warranty List: Eleven months after closing, we request that you mail any outstanding warranty issues into our office. You will find your 11-month warranty list form in the warranty package you received at your closing. Our mailing address is: 9679 Cincinnati-Columbus Road, Cincinnati, OH 45241.
In the event of an after-hours emergency, refer to your customer care package for a list of names and phone numbers of our major mechanical trade partners.
Purchasing a new home is the largest financial investment that most of us will ever make. To protect your financial investment requires an investment of your time by performing routine and appropriate home maintenance which will help avoid damage to your home. Click here to download our recommended list of homeowner maintenance tips.
Disclaimer: Homeowner maintenance tips are a list of suggestions for the care and maintenance of your home. This is not a complete list of homeowner maintenance items. Homeowner maintenance is the responsibility of the homeowner. Schmidt Builders is not responsible for homeowner maintenance or normal wear and tear to homes.
“We’ve won prestigious awards and have been featured in numerous home shows. But our proudest moments have come when we’ve received letters of thanks from the hundreds of families we’ve built homes for across the greater Cincinnati area and northern Kentucky since 1958.”
A year passes very quickly. Shirley and I are enjoying our home. We wanted to drop you a few lines to tell you, which we are sure is no surprise, what an outstanding job Joe Morgan does. Joe is very organized and respects your time by making appointments well in advance. He is very professional and proficient in his work and the end results. Joe gives advice and makes suggestions on how to maintain your home to prevent future issues. Joe is personable, very efficient and is an asset to your team. It was a pleasure working with him.
We had a wonderful experience buying our house from Schmidt Builders. We were included in the process of building our home from day one. Schmidt assisted us in adding in our own design features to several rooms, including expanding our garages to accommodate our camper and boat! We highly recommend Schmidt Builders to build your dream home. They certainly built ours!
Hello Tim & Alan,
Move in day started this past Friday and we couldn't be happier! We LOVE our new home and we're especially thankful for how easy you all were to work with. I wanted you both to know I referred Jeff and his wife to Schmidt Builders as a possible building customer. I work with Jeff. He has watched the building progress of our house along the way and of course I have talked up all the great qualities we have found in Schmidt Builders.
Working with Schmidt Builders has been absolutely exceptional. From the beginning, everyone’s effort has been over-the-top, ensuring all of our needs were met. Having the involvement of Alan, Jr. himself, Kathy, and Jim for the duration of the project has been incredible. Since closing, everyone has continued to check in and meet any request, big or small. I have heard so many nightmare home building stories; our experience was nothing but amazing, and continues to blow me away. Thank you so much to everyone at Schmidt Builders.
Just wanted to share with you how much we love our Schmidt Built home! Just had a house warming party and everyone complimented our home tremendously! That you so much for building our dream home, we love it!
My wife and I relocated from Wisconsin, and only had a short period to house-hunt in person. In that time, we fell in love with a Schmidt Builders home that was still being built. It was a scary process buying a home that was not complete, but when we finally saw it complete in person we fell in love with it all over. Everything turned out great, and made for a very easy transition to a new state!
Schmidt Builders was friendly and easy to work with. They have put our minds at ease knowing the high quality and care they put into their work. They have exceeded our expectations throughout the home-buying process.
We purchased a spec home from Schmidt Builders in April of 2016. The customer service has been outstanding. Their response time for addressing any issue is great. Alan Schmidt, Jr. and his staff did a thorough job with our walk-through. They explained relevant issues in detail, and made sure my wife and I were comfortable with the process.
We would highly recommend Schmidt Builders to anyone.
The buying process from Schmidt went smoothly. We are in love with the home, and the finishes that were chosen. If we did need anything, everyone that we've met from Schmidt Builders was very kind and helpful.
We now live in our second Schmidt Builders home. Both are very well built homes.
